Kootenay Lake levels notification

If you would like to be notified of fluctuations with Kootenay Lake Water Levels, please read, complete, and submit the following form.

FortisBC respects the privacy of its customers and recognizes the need to protect confidential information in its possession. By providing the requested information, you consent to its use, collection and disclosure of this information for such purposes. FortisBC will safeguard all the information you provide to us, in accordance with our Privacy Statement. To learn more about FortisBC's commitment to privacy and confidentiality, please view our Privacy Policy.

FortisBC makes every effort to alert customers in an affected area in advance of a large or unusual fluctuation with Kootenay Lake Water Levels. This information is as current as possible, but do not rely on the accuracy of this information for any reason. Water fluctuations have been compiled from a variety of sources and are subject to change without notice. By submitting this form at the end, you agree and consent to this disclaimer.

If you have an immediate inquiry, please feel free to call our Customer Contact Centre during the hours of 7am to 7pm from Monday to Friday at 1-866-436-7847 (electricity customers only)

Requests may take up to 3 business days to complete.

  By email address
By phone

STEP 1 - Primary electricity account holder information

*Last name:
*First name:
*Home phone number:
*Email address: